FAQ Page

Welcome to the FAQ section of Bluestar, where we address common queries about our professional cleaning and pest control services. If you have a question that's not covered here, feel free to reach out to us at 0202444516 or booking@blustar.co.ke

What types of cleaning services do you offer?

We offer a comprehensive range of cleaning services, including standard cleaning, deep cleaning, carpet cleaning, upholstery cleaning, mattress cleaning, and more for both residential and commercial spaces.

Are your cleaning products safe?

Yes, we prioritize your safety and well-being. We use eco-friendly and non-toxic cleaning products that are effective yet gentle on your space and the environment.

How can I prepare for a pest control treatment?

To prepare for a pest control treatment, make sure to remove food, dishes, and utensils from exposed areas. Cover or store food items securely. Clear away clutter and provide access to the areas that need treatment.

How do I schedule a service with Bluestar?

Scheduling a service is easy! You can call us at 0202444516 or email us at booking@blustar.co.ke. Our friendly staff will guide you through the process and help you find the right service for your needs. You can also click here to book online.

What areas do you serve?

We proudly serve the greater Nairobi area, Kisumu Machakos, Kiambu, Kajiado and flexible to move countrywide. Contact us to confirm if we cover your specific location.

How often should I schedule professional cleaning?

The frequency of cleaning depends on your space and needs. For residential spaces, we recommend scheduling a cleaning every 1 to 2 weeks. Commercial spaces might require more frequent cleaning due to higher traffic.

What types of pests do you handle?

Our pest control services cover a wide range of pests, including rodents, insects, termites, bed bugs, cockroaches and more. Our experts are equipped to handle various infestations.

Is your pest control safe for pets and children?

Yes, our pest control methods prioritize safety. We use certified and industry-approved treatments that are safe for pets and children. However, we recommend keeping them away from treated areas during and immediately after the treatment.

Is your company licensed and registered?

Yes, we are a licensed and registered professional cleaning and pest control company. You can trust that our services meet the highest industry standards.

Do I need to vacate my premises during pest control treatment?

In most cases, it's not necessary to vacate, but we recommend keeping a safe distance during the treatment. We'll provide guidance based on the specific situation.

Ask us a Question

We are happy to answer any cleaning and pest control related questions.

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